Kakiya Terms & Conditions — Complete Membership Usage Policy

These Terms & Conditions Kakiya (hereinafter referred to as "the Platform" or "we") and its members. By accessing Kakiya's website or using any of its services, you agree to be bound by these Terms and Conditions.

Kakiya operates an online gaming and betting platform for gamers in Bangladesh. Our services include slots, Live Casino, fish games, Sports Betting, and much more.

If you have any difficulty reading these Terms or find anything unclear, please contact Kakiya's support team. We are always ready to help.

To access Kakiya's services, you must create a personal account. You are required to provide accurate and complete information at the time of registration.

• Each individual is eligible for only A account. If multiple accounts are found registered under the same person, all of them will be closed.
• The name, mobile number, and all other details provided at registration must be accurate and truthful. Kakiya reserves the right to terminate any account found to contain false information.
• Keeping your password and login credentials confidential is your responsibility. Sharing them with others is strictly prohibited.
• Transferring or selling your account to another person is strictly prohibited.
• If you suspect unauthorized access to your account, contact Kakiya Support immediately.

Kakiya supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in BDT.

• Minimum Deposit: 100 BDT
• Minimum Withdrawal: 500 BDT
• Withdrawal processing time: Typically within 15 minutes to 24 hours
• All deposits must be made from a mobile banking account registered in your own name. Transactions from third-party accounts may be rejected.
• If a transaction is stuck due to a technical issue, please contact Kakiya Support — we'll resolve it as quickly as possible.
• Kakiya reserves the right to suspend any account and hold related transactions if fraudulent activity or suspicious behavior is detected.

Kakiya offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

• Wagering requirement: Most bonuses are subject to a wagering requirement. Bonus funds cannot be withdrawn until the full wager has been completed.
• Validity: Every bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
• Each member may claim a bonus offer once only. Using multiple accounts to claim the same bonus is strictly prohibited.
• Any evidence of bonus abuse or manipulation will result in bonus cancellation and account termination.
• Kakiya reserves the right to modify, limit, or discontinue any bonus offer at any time.

All games on Kakiya are powered by a certified Random Number Generator (RNG), ensuring every outcome is completely random and unbiased. The system is regularly audited by independent third-party auditors.

• No one — neither members nor Kakiya — can influence or control game outcomes.
• If your internet connection drops during a game, the result will be saved on the server and will be visible once you reconnect.
• Any unintended rewards displayed as a result of a bug or technical error will not be considered valid, and Kakiya reserves the right to make the necessary corrections.
• Using automated software, bots, or any unauthorized technology to play games is strictly prohibited.
• Colluding or forming a syndicate to gain an unfair advantage is strictly prohibited. If proven, all associated accounts will be permanently closed.

Kakiya believes entertainment is best enjoyed responsibly. We are committed to promoting the well-being and healthy gaming habits of all our members.

• Members can set their own deposit limits, session time limits, and betting limits.
• Members may temporarily suspend their account (from 24 hours up to 6 months) or close it permanently at any time.
• If signs of gaming addiction are observed, our support team can connect you with professional counseling resources.
• If you are playing under financial stress, gambling with borrowed money, or finding that gaming is affecting your professional or personal relationships, you should take a break immediately.

Kakiya handles your personal information with the utmost care and security. Your data will never be sold to any third party.

• Information collected at registration is used solely for service delivery and security purposes.
• All data is protected with SSL 256-bit encryption.
• All data stored on Kakiya's servers is backed up on a regular basis.
• Information may be disclosed to the relevant authorities where required by legal obligation.

For more details, visit our Privacy Policy Read the page.

Kakiya reserves the right to suspend or terminate any account without prior notice under any of the following circumstances:

• Any violation of these Terms & Conditions
• False Identity or Misleading Information
• Operating multiple accounts
• Bonus Abuse & Fraud
• Use of automated software or bots
• Collusion or match-fixing
• Being underage
• Money Laundering or Suspicious Financial Activity

If a valid balance (excluding bonuses) exists at the time of account closure, it will be refunded subject to verification.

Members may voluntarily close their account at any time. Please contact our support team to do so.

If any dispute arises with Kakiya, we will always first attempt to resolve it through direct communication.

• Please report any complaint to our support team first. The more detail you provide, the faster we can resolve it.
• Upon receiving a complaint, Kakiya will typically provide an initial response within 24–72 hours.
• In the event of a dispute over a game result, server logs will serve as the definitive evidence.
• Kakiya's decisions are final and binding.

Kakiya reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or an in-platform notification.

• Continued use of the site after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree with the updated terms, you have the option to close your account.
• The "Last Updated" date at the top of this page always reflects the date of the most recent revision.

If you have any questions about these Terms & Conditions, please reach out to our 24/7 support team. Kakiya is always here for its members.