Kakiya Privacy Policy — Our Commitment to Protecting Your Data

Kakiya collects certain necessary information to deliver its services and ensure security. We only collect what is strictly required to keep the platform running.

Kakiya collects information in several ways. Here is what you should know about each method:

• Direct Provision: Information you provide during registration, login, and profile updates.
• Automatic Collection: Collected via cookies, log files, and session data during site use.
• Transaction Records: Transaction confirmation details received from mobile banking providers during deposits and withdrawals.
• Gaming Activity: Game participation, bet amounts, and game outcomes are automatically recorded on the server.
• Support Contact: Information provided when contacting us via live chat or email.

Kakiya never collects your information from social media or any third-party sources.

Kakiya uses your data only for the specific purposes listed below. Your information is never used for any additional or unnecessary reasons.

• Account Management: Completing the registration process, securing login, and verifying identity.
• Payment Processing: Processing deposits and withdrawals successfully and maintaining transaction records.
• Security Assurance: Preventing fraud and unauthorized access, and detecting suspicious activity.
• Service Improvement: Analysing data to further improve the platform experience.
• Contact: Important notifications, bonus updates, and customer support.
• Legal Compliance: Record retention in accordance with applicable laws and regulations.
• Responsible Gaming: Identifies problem gaming behaviour and provides appropriate support.

Kakiya does not sell, rent, or transfer your personal data to third parties without authorization. However, sharing information may be necessary in the following limited circumstances:

• Payment Providers: Only the transaction details necessary to process payments via bKash, Nagad, or Rocket.
• Technology Service Providers: Server hosting, cybersecurity, and analytics providers operating under strict confidentiality agreements.
• Legal Obligations: When required by a court order, a lawful request from an investigative authority, or anti-money laundering regulations.
• Business Restructuring: In the event of a company merger or acquisition, the new owning party will be required to adhere to the same Privacy Policy.

Kakiya protects your data using internationally recognized security technology. We don't just make promises — we have implemented rigorous technical measures in practice.

• SSL/TLS Encryption: 256-bit SSL encryption is active across all pages of the website. The padlock icon in your browser confirms that your connection is secure.
• Data Encryption: All sensitive data stored on our servers is secured with AES-256 encryption.
• Two-Factor Authentication (2FA): Members can enable 2FA on their account at any time.
• AI Fraud Detection: AI continuously monitors for unusual activity and automatically blocks suspicious transactions.
• Regular Security Audits: Third-party cybersecurity experts conduct regular system audits.
• Firewall & DDoS Protection: Industry-grade firewall and intrusion prevention systems are active.

Please remember that keeping your password and login details confidential is your responsibility too. If you notice anything suspicious, contact Kakiya support immediately.

The Kakiya website uses cookies — small text files stored in your browser that help make the site easier to use.

• Essential Cookies: Essential for maintaining login sessions and security. Disabling these will prevent the site from functioning properly.
• Functional Cookies: To remember your preferences (language, settings).
• Analytics Cookies: To understand which areas of the site are most used (no personal identification involved).

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain features.

Kakiya does not retain your data indefinitely. Each category of information has its own defined retention period:

• Account Information: For the duration of active account use and 5 years after closure (as required by law).
• Transaction Records: 5–7 years, in accordance with financial regulations.
• Gaming History: Deleted 2 years after account closure.
• Support Chat Logs: Deleted 1 year after the issue is resolved.
• Device & Login Logs: Automatically deleted 90 days after the last activity.

After the designated period, data is securely and permanently deleted — not just removed from the database, but fully purged from all backups as well.

As a Kakiya member, you have important rights regarding your personal data. Here is how you can exercise those rights:

Kakiya strictly serves only individuals aged 18 and above. Personal data of minors is never collected or processed.

• An age verification system is active at the point of registration.
• If an underage account is identified, it will be immediately suspended and all associated data will be deleted.
• If a parent or legal guardian reports that a child's data may be held by Kakiya, prompt action will be taken.

Kakiya may update this Privacy Policy when necessary. For significant changes, members will be notified in advance via email or an in-platform announcement.

• By accessing the site after any changes, you are considered to have accepted the updated policy.
• If you do not agree with the changes, you have the option to close your account.
• The "Last Updated" date at the top of this page always reflects the most recent revision.

For any questions about our Privacy Policy, reach out to our 24/7 support team. Protecting your privacy is Kakiya's top priority.